A leading provincial health authority overseeing services for more than 40 million citizens faced a challenge: ensuring uninterrupted medicine supply across hundreds of facilities, from rural health units to major hospitals. With a mandate to modernize healthcare delivery, the authority needed a digital backbone capable of managing procurement at scale—while meeting strict compliance and accountability standards.

Business Challenges

Growing demand exposed cracks in the system. Medicine orders were handled through manual processes, making them error-prone and slow. Compliance with standardized medicine lists was hard to track, supply chain visibility was limited, and fragmented budget management weighed heavily on staff. The result: delays, stock outs, and reduced focus on patient care

The Solution

Partnering with our team, the authority adopted a custom-built digital procurement platform that unified medicine ordering, compliance monitoring, and supply chain tracking. Using an AI-driven development framework, the solution was rapidly deployed at a provincial scale—bringing automation, real-time visibility, and role-based governance to every facility level. This not only streamlined procurement but also embedded compliance by design and gave decision-makers live insights into operations

Key Outcomes

60% faster procurement cycles, ensuring quicker medicine availability.
94.5% compliance with standardized medicine guidelines.
1,200+ orders processed during rollout, valued at over Rs. 1.94B.
200+ officials empowered with digital tools across the healthcare network.
Accurate stock visibility reduced shortages and waste, strengthening patient care continuity.

Download the complete case study to learn how modernized, digital procurement delivers speed, compliance, and visibility for millions.

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